Privacy Policy
1. Who we are
This website is operated by ElectraVex Trade LTD, a private limited company registered in England and Wales. Company number: 17355615. Registered address: 95, The Grove, West Wickham, BR4 9LA, United Kingdom. Email: [email protected].
ElectraVex Trade LTD operates this website at electravex.co.uk to support wholesale enquiries for electrical household appliances, radio goods, television goods and related consumer electronics categories.
2. What data we collect
We may collect personal data when you:
- Complete and submit a supply enquiry form on this website
- Send a contact message through this website
- Email us directly at [email protected]
The data collected may include: your name, email address, phone number (if provided), business name, website address (if provided), buyer type, product category requirements, intended use, specification details, quantities, timeline and supply requirements as described in the enquiry form.
3. How we use your data
We use personal data collected through this website for the following purposes:
- To respond to your electrical goods supply enquiry
- To discuss the supply requirements you have described
- To contact you regarding supply terms, availability and product information relevant to your enquiry
- To maintain records of supply discussions
We do not use your personal data for unsolicited marketing without your consent.
4. Lawful basis for processing
We process your personal data on the following lawful bases under UK GDPR:
- Legitimate interests: responding to and progressing wholesale supply enquiries submitted to us
- Consent: where you have explicitly consented by checking the consent checkbox on our enquiry forms
- Contract: where processing is necessary to perform or prepare for a supply agreement
5. Data retention
We retain personal data submitted through this website for a reasonable period to respond to and manage supply enquiries. Where supply does not proceed, personal data will not be retained beyond what is necessary to close the enquiry. Where supply is agreed, we retain relevant records in accordance with our legal and commercial obligations.
6. Data sharing
We do not sell, rent or trade your personal data to third parties. We may share personal data with service providers who assist us in operating this website and managing communications, where those providers are bound by appropriate data protection agreements.
7. Your data rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data in certain circumstances
- Object to processing based on legitimate interests
- Request restriction of processing in certain circumstances
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at [email protected].
8. Sensitive information — what not to submit
Please do not submit payment details, private customer data, confidential supplier agreements, device credentials, serial-number databases, restricted product requests, access credentials or sensitive commercial documents through this website's forms. Detailed supply information of a sensitive nature should be discussed directly by secure means agreed in advance.
9. Cookies
This website uses cookies. For full details of what cookies are used and how you can manage them, please read our Cookie Policy.
10. Security
We take reasonable technical and organisational measures to protect personal data submitted to us. However, no internet transmission is completely secure and we cannot guarantee the security of data transmitted to this website.
11. Changes to this policy
We may update this Privacy Policy from time to time. The current version will be published on this page with the date of last update.
12. Contact
For any privacy-related questions or to exercise your data rights, please contact us at: [email protected].